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CUSTOMER SERVICE
Technical Support MSO Request Form Shipping Damage Form Warranty Claim Form Lost Shipment Claim Form	Faq Warranty Scooter Info Online Manuals Order Tracking

Manufacturer Certificate of Origin (MCO) or known as MSO will be sent to customer by mail for purchase of any on-road /street legal vehicle. It may be received several days after your vehicle is delivered. You do not need to request an MSO and there is no documentation fee for the first time.
Please consult your local DMV prior to purchase and request notarization when you place your order if it’s required.
If your MSO is lost or if you need it to be reprinted for any reason, please fill out this form and submit to us. Your request generally requires five business days to process.
And there will be an additional three business days if the MSO need to be notarized.
Customer should submit MSO request if the purchase is for off-road vehicle and pay for reprint fee, otherwise, no MSO will be provided.

Manufacture Statement of Origin Request

Invoice Number:
Date of Purchase:
E-Mail Address:
First Name:
Last Name:
Contact Phone Number:	ex.626-555-5555
Mailing Address:
City:
State:
Zip:
Make:
Model:
VIN Number:
Reprint:	YES ( + $20 FEE) NO
Notory:	YES ( + $20 FEE) - In addition to reprint fee if applicable. NO
Shipping Method:	OVERNIGHT (+ $35 FEE) REGULAR

Important Notes:
• Overnight service only guarantees we mail your documents via overnight service. We do not guarantee your MSO will be prepared and processed overnight.
• Not all vehicles on our website are street legal or register able in all 50 states. Each state has different registration requirements and regulation. Be sure to check with your local DMV prior to purchase.
• MSO will be issued to the purchaser and to the billing address. We fill out the MSO based on the requirement of DMV in California. We are not responsible for sending reprint or correcting the MSO if the MSO is rejected by the DMV in other states. Customer has to request reprint and specify the special requirement clearly.
• By clicking 'submit' form, you agree with our MSO request form terms and conditions as well as you authorize the charge on your credit card for necessary fees.

This form is for warranty-claims only. If your warranty period has already expired, you can still buy parts from us. If the part(s), for which you are looking is/are not found under parts section of the item, then you can submit your parts request through our, Non-Warranty Part Order Form or simply call us. Please review our warranty agreement found on our website, rabbitscooters.com to determine your eligibility for parts you are requesting.

Warranty Claim Form

Order Number:

Date of Purchase:

E-Mail Address:

First Name:

Last Name:

Contact Phone Number:

ex.626-555-5555

Shipping Address:

City:

State:

Zip:

Make:

Item Model and Description:

VIN Number:

Description of Damage:

Requested Parts:

Important Notes:
Labor is not covered under warranty unless stated in your warranty. Buyer is responsible to ship any defective part(s) back to us for an exchange or for (a) replacement part(s). We pay for shipping costs for new replacement part(s) back to you. Please make a note that not all part(s) are guaranteed to be in stock. Certain part(s) may require special order from manufacture, which may take up to four weeks. Defective warranty part(s) are required to be returned at buyer's cost to us to exchange for new replacement parts. New replacement part(s) under warranty will be shipped to buyer at no additional costs. Shall you have further question(s) / concern (s), you can email to support@rabbitscooters.com

Defective parts along with this warranty claim form must be sent to our warehouse:
RabbitScooters.Com
Parts Department
14125 Telephone Ave Unit 8
Chino, CA 91710

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